Shipping Policy
At Koozy, every order is carefully checked and packed with love to ensure a happy and hassle-free shopping experience.
- Orders are dispatched within 1–3 business days of being placed.
- Delivery usually takes 2–6 business days, depending on your location.
- Free shipping is available on orders above ₹2,000.
- A flat ₹50 delivery charge applies to orders below ₹2,000.
- Shipping is currently available only within India.
Package Delivery
Please ensure your package is sealed and untampered at the time of delivery. If you receive a package that appears opened, damaged, or tampered with, please record a package opening video and email us at info@koozywear.com within 24 hours of delivery.While we strive to deliver every order within the estimated timeline, occasional delays may occur due to unforeseen circumstances or courier service disruptions. If this happens, we'll keep you informed about the status of your order.